This policy applies to all repair service plans sold under the warrantybadhao brand by VVV Chemicals Limited. Last updated: 31 October 2026.
You may cancel your plan for any reason within 15 days of purchase and receive a full refund of the plan fee, provided no service request has been raised under the plan.
To cancel, contact the partner store where the plan was purchased, or write to vvvlimited@gmail.com with your plan number and registered mobile number.
Plans cancelled after the free-look period are refunded on a pro-rata basis for the unused plan period, less a processing charge of 10% of the plan fee, provided no service request has been raised.
Once a service request has been raised and serviced under the plan, the plan is non-refundable.
Approved refunds are processed within 7 to 10 working days to the original mode of payment. Plans purchased in cash at a partner store are refunded by bank transfer to the customer's account.
Refunds of online payments made through our payment gateway are credited back to the same card, bank account or UPI ID used for the purchase.
VVV Chemicals Limited may cancel a plan and refund the unused portion of the fee if the product is found to have been misrepresented at the time of purchase (for example, an incorrect serial number, altered invoice, or a product that was already faulty), or if spare parts for the product are no longer manufactured. In case of fraud or misrepresentation, no refund is payable.
Our plans provide repair service, not cash compensation. Where a covered fault cannot be repaired because parts are unavailable, the unused portion of the plan fee is refunded as described in section 2. We do not pay the value of the product.
vvvlimited@gmail.com with your plan number and registered mobile number.
6396068118, Monday to Saturday, 10:00 AM to 6:00 PM IST.
The store where the plan was purchased can raise the cancellation on your behalf.
Unresolved refund complaints may be escalated to our Grievance Officer: Vikas Mishra, Director, via the same email address.
